Jason & Cheryl-Ann Lovie
Jason, Cheryl-Ann and the entire Comfort Guy Team believe that there is only one way to do a job… and that’s the RIGHT WAY.
With over 20 years of experience as a licensed gas fitter and sheet metal worker, Jason (The Comfort Guy) and his team of fitters know the importance of quality workmanship, superior service and leaving behind a tidy workspace.
Matt Richardson – Service Manager
G2 Gas Fitter, Custom Sheet Metal Worker
Matt Richardson did come with experience but truly needed some new training on our procedures and has quickly responded with excellent workmanship with pride. Matt works independently putting in furnaces when push comes to shove and we need a hand. His regular job is looking after our service department. Matt is very knowledgeable in equipment and will be able to help you in the event of a major breakdown where replacement is necessary. Matt is trained to measure and evaluate your home to properly give you an assessment on the equipment you should purchase. Matt is always training staff at the company and helping everyone complete the days tasks. He is an excellent addition to our team
In Matt’s words,
I have been with The Company for 7 years, I joined the team in 2011 with 7 years in the trade and haven’t looked back. I’m a certified Gas fitter as well as fully licensed sheet metal mechanic. My current position with the company is Service Manager, with that position I look after repairing, maintaining and ordering parts as needed for customers as well as some equipment sales when needed. My long term goal is to take on a share holder position at The Comfort Guy. The best part about working with The Comfort Guy is how our whole team works together to accomplish jobs and keeping our customers satisfied as best of our abilities. We all strive hard to keep the reputation of the BEST HEATING & COOLING COMPANY around.
Jan started with us over 5 years ago now and has promised to give me the last years of her working career. I found her working at Leon’s and she really needed to get off her feet. Jan looks after our accounts very well. She is diligent and making sure all items are checked off the list to accomplish all tasks regarding customers. Jan knows the seriousness of warranty and proper paperwork when trying to make a claim. Jan makes sure all our customers get their rebates. Jan recently learned to operate an iPad and now and iPhone…so look out things are getting ‘techi’ over here. Jan takes her position very seriously at The Comfort Guy and we hope she stays with us for many more years…
In Jan’s words,
Office Manager / Keeper of the Cat
I’ve been working at The Comfort Guy for just over 5 years now, its the smallest company I’ve ever worked for and I find it’s a completely different environment from the larger companies. I really enjoy the small business feel- like family – pets included.
As well as looking after the day to day paperwork that comes with this type of job I also register the customers equipment for them after the install and apply for any extended warranty and rebates that they are entitled to, making sure to meet all the deadlines.
I hope to stay here as long as Jason and Cheryl-Ann will keep me!
Bridget came on board in the fall of 2017. Bridget’s job is to answer all incoming calls and schedule service for our customers. Bridget is also responsible for maintaining constant interaction with our customers regarding maintenance on their equipment as well as looks after our website. She is recognizable at the counter with her broad smile and happy disposition.
Bridget will be the front line gal you meet when you pop into The Comfort Guy. She will assist you with filters, retail items or show you some magnificent fireplaces. Bridget is highly trained in the Valor line up and what she doesn’t know, she has quick resources to help you! Bridget is a great addition to our team.
In Bridget’s Words,
Hey there! I am Bridget and I am thrilled to be working for such a great company in my role as the Customer Service Representative. I book all your service and maintenance calls, so it’s most likely me on the other end of the line. I also look after any showroom fireplaces and do my best to help you navigate through options that you are looking for. My long term goals would be to continue with education on fireplaces and to understand more of the in’s and out’s of HVAC to help serve our customers better. I hope to talk to you soon!
Dean joined us at The Comfort Guy in the fall of 2017. Dean has completed his G3 and G2 Fitter from Fanshawe College and working towards his refrigeration license. Dean helps out with the installations and working around the shop. Dean is always a smiling face ready to help out when help is needed.
In Dean’s Words,
My name is Dean and I will be the one installing your equipment at your home. I am learning from the best and working towards a Refrigeration apprenticeship completed through The Comfort Guy. A main reason why I love working here is the team atmosphere and moral! The Company truly treats everyone like family and I am proud to work for the best!
Sniper as been apart of The Comfort Guy family for 7 years now. She was brought back from a job site where Jason saw her and knew he had help this very sick kitten. The home owner allowed Jason to help her. Soon after we adopted her as shop kitty.
In Sniper’s words…
The person you will find me with is Jan. She gives me lots of attention and will take me home with her on weekends. When everyone is gone for the day I like to lay by the warm showroom fireplaces but in the summer I’m basking in the sun in the front windows.