How It All Began
Our story began many years ago. I was a single mother working out of town when my furnace started having some odd problems. There was black soot appearing on my windows above where the supply registers were located. I have three children and was concerned about what they may be breathing in. I contacted a local company and they sent around the owner to review my case.
Incidentally, my furnace broke down that evening and my babysitter contacted me in Kitchener to say our home was down to 13 degrees!
I contacted the company and they were closed as it was after 5:00 pm. The on call technician contacted me and we had a few words. He quickly knew I was not impressed and came to my aid. That person was Jason, aka “The Furnace Guy”.
His best line, “As long as you know me, I will keep your furnace running”….we were married a few years later!
Jason and I decided to open a Heating and Cooling Company based on many shortfalls he had overseen in the business he worked for and many other. The problem was simple- lack of knowledge at the head of the company. You see many companies start up with one profession and then add many others after starting. The example would be a plumber opening up a heating company or an electrician opening up a heating company.
Jason and I thought that we could add so much more value to our customers by giving the best professional advice and knowledge to one trade and that is HVAC. Jason already had acquired his Sheet Metal C of Q from the Ontario College of Trades as well as his Sheet Metal C of Q from the College of Trades. Along with his G2 gas fitter license, Jason was a true tradesman and knew this trade like no other. He made it his business to learn daily from the trade itself and its counterparts. This all sounded like a great fit for us.
I was a Dental Assistant in Woodstock and knew many great people. With our combined talents, we decided we should start our own Company. On May 1, 2005, The Furnace Guy Heating and Cooling was born. The Furnace Guy was located in our home with our garage turned to a sheet metal shop.
Within 7 months his popularity grew and we needed help. We hired our first employee and rented a space in Downtown Woodstock. Jason and I worked tirelessly to get the store, which was Dual Temp, ready to roll out as our showroom. It was at this time that I had to quit my current job and take on a position at The Furnace Guy!
In 2011 we were approached by another company owner in Owen Sound named The Furnace Guy. He wanted the name exclusively. Jason thought quickly of the best name to compliment our already very successful name. The Comfort Guy Inc was formed and trademarked January 2012.
Our business is still our passion. We love working with our customers and find we get only the best people shopping with us here at The Comfort Guy.
We have expanded our team to include a Service Manager, Lead Installer, Maintenance Technician, Office Manager, sales team and Customer Service Representative. We still have a passion for operating our business with integrity and just pure passion.
We also make sure we support as many new and upcoming technicians to gain apprenticeships or licensing.
We are very proud to be The Comfort Guy Inc.